Authenticator App when I try to log in to CETBIX 2 0

CETBIX Authenticator – Invalid Secret PIN

If you are using the CETBIX Authenticator app but receive an “Invalid Secret PIN” message when trying to log in, even after refreshing the PIN, please follow the steps below.

How to Log In to CETBIX

1. Go to www.cetbix.com.
2. Click Sign In in the top-right corner.
3. Enter your email address and click Submit.
4. You will be prompted to enter a Secret PIN.
5. Open the CETBIX Authenticator app and tap the circle in the middle of the screen. A number will be generated.
6. Enter the generated number in the Secret PIN field and complete the login.

First-Time Login

If this is your first time logging in, complete the following steps after successfully signing in:

1. Go to Edit Profile.
2. Select Change App PIN (Password).
3. Set a new App PIN.

Important: The new App PIN will be the password you use whenever you log out of the CETBIX Authenticator app and need to log in again.

Related Questions

This information may also help with questions such as:

• I’m using the authenticator app, but CETBIX says the Secret PIN is invalid even after I refresh it. What should I do?
• I have the CETBIX Authenticator app on my mobile phone, but I’m unable to log in with my credentials. How can I access CETBIX?